Finance gap insurance
Understand how this cover will help pay your outstanding loan balance
As a Finance Gap customer, your policy helps cover any outstanding loan balance following a total loss such as accident or theft, up to the level of cover you have chosen. Your policy includes cover for insurance, registration and car hire cover.
How can we help you?
- Want to claim on an existing policy
- Want to make an adjustment on an existing policy
- Have an enquiry about your existing policy
- I do not have an existing policy:
Toyota Insurance no longer offers this product to new customers, however we are always here for you if you need help so please call us on 137 200 to talk to a customer service representative.
If you would like to understand the full details of your Finance Gap Insurance policy with Toyota Insurance, please refer to the Product Disclosure Statement (PDS) and Supplementary Product Disclosure Statement (SPDS).
Important documents
Get to know your Finance Gap Insurance better.
Supplementary Product Disclosure Statement (SPDS)
This SPDS, dated 28 January 2021, updates and should be read in conjunction with the Toyota Insurance Finance Gap Insurance Policy and Product Disclosure Statement and any other applicable SPDS we may have given you, for new policies commencing on or after 25 March 2021.
Toyota Insurance Family and Domestic Violence Policy
Toyota Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.
Toyota Insurance Product Governance Policy
Toyota Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.
Ready to get started?
Get in touch by phone
Phone
Claims: 1300 658 027
Mon-Fri 8:30am to 7:00pm AET
Sat: 8:30am to 5:00pm AET
Contact us by post
Mail
Toyota Insurance
PO BOX 7212,
Melbourne VIC 3004
Disclaimer
Terms and conditions apply. This advice is general in nature and does not take into account your objectives, financial situation or needs. Before making a decision to purchase any of the insurance products you should consider the appropriateness of the advice taking into account your own objectives, financial situation and needs and refer to the current PDS and Target Market Determination for the relevant product available from participating Dealers, via our website at https://www.toyota.com.au/car-insurance or by calling 137 200. Toyota Comprehensive Motor Vehicle Insurance purchased in a dealership or via the Toyota Insurance National Customer Solutions Centre is facilitated by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 as agent for, and on behalf of, the insurer. The insurer of Toyota Comprehensive Motor Vehicle Insurance is Aioi Nissay Dowa Insurance Company Australia Pty Ltd ABN 11 132 524 282, AFSL 443540 (Adica). If Toyota Comprehensive Motor Vehicle Insurance is purchased online, the issuer and insurer is Adica.
The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.