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Toyota Car Insurance
Comprehensive cover for genuine peace of mind
The Toyota guarantee
Toyota Car InsuranceTF2 is a comprehensive car insurance policy with a high level of protection for all Toyota vehicles, providing additional benefits exclusive to Toyota owners.
What’s included
Accident cover
Cover for loss or damage to your vehicle as well as damage to other people’s vehicles and property.
Fire, hail, storm and flood cover
Cover for environmental and weather-related damages to your vehicle.
Theft and vandalism cover
Cover for loss or damage following vandalism or theft of your vehicle, including up to $3000 for damaged or stolen tools of the trade for vehicles listed as business use. Insurance that works to keep you working.
Lifetime Repair Guarantee
When we authorise repairs to your vehicle, the work is guaranteed for the life of your Toyota.
Toyota Genuine PartsF20
We'll protect the integrity of your Toyota by using Toyota Genuine Parts for authorised repairs within the first five years of the vehicle's original registration.
New for old Toyota replacement
If your vehicle is damaged beyond repair and less than three years old, we’ll replace it with a new one.
The Toyota guarantee
- Towing costs to nearest repairer or place of safety authorised by us, if your vehicle cannot be driven safely
- Redelivery costs if the accident occurs more than 100 kilometres from your home
- Agreed value to give you peace of mind
- Cover for accidental loss or damage to other people’s property
- Cover for learner drivers
- Cover for keys, locks and barrels
- Cover for damaged accessories and modifications (exclusions apply, review the PDS for more information)
- New replacement vehicle after total loss within the first 3 years of your vehicle's original date of registration
- New replacement vehicle after total loss up to a maximum of 4 years of your vehicle's original date of registration if financed under Toyota AccessF6
- Toyota Certified Pre-Owned Vehicle total loss benefit
- Up to $500 in cover for travel expenses from the scene of your accident and to/from the repairer or rental agency. Plus if your car is stolen, a rental car for up to 30 days to keep you moving.
- Trailer, boat and caravan cover
- Finance gap benefit up to a maximum of $10,000 if your vehicle is financed with Toyota FinanceF6
- Personal items up to $1,000
- Up to $3000 for damaged or stolen tools of the trade for damaged or stolen vehicles listed as business use
- Baby capsules and child car seats up to $800
- Reimbursement for emergency repairs to vehicle (up to $800)
- Emergency trip continuation for accidents more than 100 kms from home
- Insurance continuity for replacement vehicles following a total loss
- Rental car following not-at-fault collision or theft for up to 30 days
- Lifetime Repair Guarantee on all authorised repairs
- Temporary cover if you purchase another vehicle (for up to 14 days)
We’ll cover your car rental
Rental car following not-at-fault collision
While your vehicle is being repaired, or if your vehicle has been declared a total loss, you will be provided with a rental car.
- If a preferred rental supplier is available, we'll arrange and cover the daily rental cost.
- If a preferred supplier isn’t available, you can arrange your own rental car, and we’ll cover up to $100 per day, including insurance.
Coverage lasts up to a maximum of 30 days until your vehicle is repaired, or until your claim is settled if your vehicle is a total loss, whichever happens first. Please refer to the ‘Additional Terms and Conditions – our standard conditions for rental cars’ section of the Toyota Car Insurance Policy for our standard conditions (including insurance cover for the rental car) which apply to all rental car benefits in this policy.
What you can add to your policy:
Rental car following accidental damage
If you pay the additional premium for the 'Rental car following any accidental damage' option; while your vehicle is being repaired, or if your vehicle has been declared a total loss, you will be provided with a rental car.
We'll arrange and cover the daily rental cost if a preferred rental supplier is available. In the case that a preferred supplier isn't available, you can arrange your own rental car and we'll cover up to $100 per day, including insurance.
Coverage lasts up to a maximum of 30 days until your vehicle is repaired, or until your claim is settled if your vehicle is a total loss, whichever happens first. Please refer to the Toyota Car Insurance Policy.
Excess-free glass cover option
If you pay the additional premium for the ‘Excess-free glass cover’ option we will offer a one-time replacement of your vehicle’s windscreen, sunroof or window glass if accidentally damaged, with parts compliant with Australian Design Rule standards. You will not be required to pay any type of excess that applies to your policy for the first glass cover claim where glass breakage is the only damage sustained to your vehicle.
In addition to the one-time free glass replacement, you’ll also be covered for two excess-free repairs per period of cover.
If you are claiming on a second or subsequent occasion for glass replacement during the period of cover, you will need to pay the basic excess that applies to your policy.
Toyota Genuine Benefits
In addition to everything covered by the Toyota Car Insurance policy, Toyota owners benefit from the only comprehensive car cover built specifically for Toyota vehicles. You'll enjoy the same quality and reliability you expect from Toyota.
Genuine, not generic. That's the Toyota difference.
Toyota quality and expertise
We’re the experts at insuring Toyota vehicles. With a specialist claims team and technicians who know your Toyota inside and out.
Reliability and care
Designed with the same reliability you expect from your Toyota vehicle. With new for old replacement (up to 3 years).
Genuine assurance
Comprehensive cover designed for Toyota owners and their vehicles. With a lifetime repair guarantee for authorised repairs.
Frequently asked questions
Important documents
Product disclosure statement
Understand your cover
We’ve made some changes to our Toyota Car Insurance Policy and Product Disclosure Statement (PDS), which is why there are two versions of the PDS depending on when you purchased or renewed your policy. It’s important to download your PDS and understand your cover, so you’re informed if you need to make a claim.
Discontinued insurance products
Toyota Insurance no longer offers these products to new customers. However, we’re here to help. If you need assistance, please call us on 137 200 to talk to a customer service representative.
Owners essentials